Refund and Returns Policy
How do I return an item?
Orders from donnykingmedia.be can be returned within 14 days of receipt of the goods. This does not apply to sterile-packed products, in-vitro diagnostics, custom-made products, and underwear. This is how our returns service works:
How do I pack an item for return?
Please pack the goods carefully (if possible in the original packaging) to avoid damage in transit.
How can I return my order (customers with a customer account)?
Send a mail on your confirmation mail that you want to return. Then you get from us all the information.
When will I receive my refund?
Once we are in receipt of the goods, we will refund you in full within 14 working days.